PRIVACY POLICY

We are committed to protecting your privacy and meeting the requirements of data protection legislation.

This privacy notice explains the following:

When we talk about “personal data” in this notice, we mean any information which could be used to identify you and any other information we may hold about you.

In this privacy notice, when we refer to “we”, “us” or “our”, we mean Dermatology Clinic London Ltd, 151 West Green Road, London, England, N15 5EA. We are the data controller under the Information Commissioner’s Office registration number [●].

If you would like to contact us about this privacy notice or further details on how we use your personal data, please contact the Group Data Protection Officer by post at our address above or by emailing info@drbenar.co.uk.

Personal data collected by us

Hasan Benar, Elif Burcu Benar and our assistants or administrative support staff keep records about your health and any treatment you receive from us. These records help to ensure that you receive the best possible care, and to make sure that we can contact you, if needed, regarding your treatment – for example, in relation to post treatment care and products.

Your personal data may be written down in paper records or held on computer or mobile phone (in the case of your photographs). These records may include:

It is essential that your details which we hold are accurate and up to date. Please make sure that your details are correct when you visit us and please inform us of any changes as soon as possible.

Why do we collect personal data?

Your details are used to direct, manage and deliver the treatment and care you receive to ensure that:

Your information will also be used to help us:

Lawful bases for using your personal data under data protection legislation include the following:

Please do not give more personal information than we need to process your treatment and request.

Please do not ask us to send you treatment details that you would not want seen by other people.

Who we share your personal data with?

We will keep your personal data confidential and anyone who receives information from us (if required under exceptional circumstances) will have a legal duty to keep it confidential.

We will not disclose your personal data to any other third parties without your permission unless there are exceptional circumstances, such as if the health and safety of others is at risk or if the law requires us to pass on information

You have the right to restrict how and with whom we share personal data that identifies you. This must be noted explicitly within your records in order that all staff treating you are aware of your decision. By choosing this option, you should be mindful that it may make the provision of treatment more difficult or unavailable.

You can change your mind at any time about a disclosure decision.

Receiving communications from us and updating your preferences

When attending our clinic for an appointment you may be asked to confirm that we have an accurate email address and contact number for you. These can be used to:

We may also contact you about goods and services which we think may be of interest to you if you have consented to us using your information in this way.

You can update your communications preferences at any time by informing a member of staff or by contacting Hasan Benar (info@drbenar.co.uk).

Retention of personal data

We retain personal data for no longer than required. This is based on legal obligations, as well as our business requirements.

Security of your personal data

We take our duty to protect your personal information and confidentiality very seriously and we are committed to taking all reasonable measures to ensure the confidentiality and security of personal data for which we are responsible, whether computerised or on paper. Where we need to transfer data, we do so with appropriate safeguards in place in accordance with the Data Protection Act 1998.

If your permanent address is outside the European Union, or your treatment will continue outside the European Union, we may need to send details of your treatment to individuals based outside the European Union specifically to promote your ongoing care. If you wish, we can deliver you the relevant documents so that you have physical control over this information.

Your legal rights

According to data protection legislation you have the right to:

Please contact us in writing using the details below if you wish to exercise any of your rights in relation to personal data. Our policy is to verify the authenticity of all requests made, and
your request may be refused if we are unable to verify the identity of the requester. You should provide enough information to enable us to correctly identify your records, for example include your full name, address and date of birth. We will take every reasonable step to respond to you within 30 days of receiving your request. You may be required to provide a form of ID before any information is released to you.
Once you receive your records, if you believe any information is inaccurate or incorrect, please do let us know.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive we may charge a reasonable fee or we may refuse to comply with your request in these circumstances.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our services after we update the Privacy Policy on this page will constitute your acknowledgment of the amendments and your consent to abide and be bound by the revised Privacy Policy.

If you have concerns about how we have handled your personal data, please contact Hasan Benar in the first instance by emailing info@drbenar.co.uk. If you remain unsatisfied you can contact the Information Commissioner’s Office (ICO) on 0303 123 1113, by emailing casework@ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

If you have an urgent question or feel unwell after treatment contact the clinic on 07900 293024 (Monday-Saturday 9.00 AM to 7PM) or 111 NHS emergency service or 999 for life threatening conditions by telephone, instead of sending email.

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